Blackcoffee.io (referred to in these Terms as "we", "us", "our") is owned by Mindbomb Limited (referred to in these Terms as "Mindbomb"). Mindbomb is a private limited company incorporated in the Hong Kong Special Administrative Region.

This Terms of Service describes the terms and conditions when you are using Blackcoffee.io and any of our products and services, websites, apps or otherwise interactions with us (referred to as "Products and Services").

Types of Information Collection

Information that you provide to us

In the course of providing you access to Blackcoffee.io (web, mobile application or other means), Blackcoffee.io collects and receives personal information in a few ways, such as when you register an account in Blackcoffee.io. Often, you can choose what information to provide, but sometimes we require personal information from you to carry out certain activities such as account verification or registration. This section details the ways in which we collect information from you and how that information is received.

Information we generate or collect automatically through your use of our services

We use cookies to collect and track certain technical information, and similar technologies to help us operate and provide our Services to you. This information includes:

Information about the systems and device(s) you use to access our Services, including, IP address, browser type and version, time zone setting, operating system and platform, device type, and device identifiers;
Information about your visits to the Websites, including the full URL clickstream to, through and from the Websites (including date and time);
Information about your use of our mobile apps, including the information you view in our mobile apps and the date and time you view it;
Information to facilitate your use of our Services (including to provide access to third-party websites and services), such as URL requests, destination IP addresses, or device configuration details; and
Pages you view or search for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), your engagement with certain variable/dynamic elements of a page and methods used to browse away from the page.

Information we collect about you from third parties

Blackcoffee.io may also, from time to time, contain links to and from social media platforms. If you choose to connect with us through a social media platform, we may, through the social media platform connection, collect additional information from you, such as your user names, profile picture, and contact information. Similarly, the social media platforms may collect information about your interaction with our Products and Services. We do not have any control of the collection, use and sharing of your information when using any social media platforms. You should read any associated privacy policies before using them. Information we collect from other sources, such as information from third party providers, information that helps us to combat fraud or that relates to your social interactions (including your communications via social media, between individuals, organisations, prospects and other stakeholders acquired from companies that collect combined information); We may combine the information we collect about you from the various sources described above.

Purposes of Information Collection

This section explains why we collect your information and what we need it for. This is set out below, by reference to what the information is required for. We collect and process your personal information in order to offer you our Products and Services. If you decline to provide us with personal information when we ask you, you may not be able to access all or some of our services and you may not be able to use Blackcoffee.io or certain Products and Services. For example, if you do not provide us with your email address or other information required for account registration, we will not be able to register you for certain account services.

Account registration information

We need to collect your personal information for account registration purposes. Although Blackcoffee.io provides for anonymous and pseudonymous participation, in some instances in order to use certain Products or Services, we require account registration. This requires a name associated with your account, an email address at which we can contact you, and in some cases, additional information including, a contact address, a billing address, and a password to help secure your personal information.

Profile information

When completing a public profile for use with Blackcoffee.io, we may require you to share certain personally identifying information in required and optional profile fields. The name associated with your account, which you may review and change in your account settings, as well as profile pictures are publicly displayed and connected to your activity on Blackcoffee.io. You may elect to share additional information that is not required but this will be displayed publicly at your election. Information we use to identify and authenticate you. We need this information to be able to recognize you, for example, when you access your accounts. It also helps us to protect your details and keep them secure. Marketing and sales information, e.g. details of the services you receive and your preferences; information about your device or the software you use, e.g. its IP address, technical specification and uniquely identifying data; cookies and similar technologies we use to recognize you, remember your preferences and tailor the content we provide to you.

Device and browser information received automatically

When you visit our website or use our app, Blackcoffee.io automatically receives and records information from your browser or mobile device, such as your Internet Protocol (IP) address. Cookies and data about which pages you visit on Blackcoffee.io allow us to operate and optimize the Products and Services we provide to you. This information is stored in secure logs and is collected automatically. We may combine this browser information with other information we collect about you. This information is used to keep the Products and Services secure, to analyze and understand how our Products and Services are used, optimize such usage, provide advertising as well as certain Products and Services to personalize your experience.

Location information

When you use Blackcoffee.io, and certain of our Products and Services, we collect location information about you including your IP address, your location, browser information, and how you came to Blackcoffee.io. This is the case for individuals who have registered for an account, and non-members who engage with Blackcoffee.io by visiting our website(s) but who have not completed an account registration. This information is collected for various purposes, including advertising, analytics and to serve content as it relates to certain Products or Services (e.g., product recommendation), as well as to provide you with localized content, recommendations, and marketing. Certain location information we collect is required for security and site functionality. We DO NOT share this information with any third parties.

Who We Share Your Information With

We may share personal information with third parties who provide services to Blackcoffee.io, such as payment processors, email delivery services, software providers, advertising providers and when we enter into product integrations with Software providers. Additionally, to improve user experience, we offer single sign-on solutions for account login and these third parties (including Facebook and Google) may receive information from these services when you elect to use them. When Blackcoffee.io shares your personal information and other collected information with third party service providers, we require that they use your information only for the purpose of providing services to us and consistent with this privacy policy.

Analytics Information

Blackcoffee.io uses data analytics to ensure site functionality and to optimize our Product and Service offerings to you. We use web browser and mobile analytics to allow us to understand our website's and mobile app's functionalities. In doing so, we record information including, for example how often you visit the Network, how often you contribute content, errors and debugging information, and the type of activity you engage in while on Blackcoffee.io or in your use of our Products and Services. We may on occasion share this information with third parties for research or Products and Services optimization.

Billing Information

For Products and Services requiring payment, we collect a billing name, phone number, and email address. We also collect a billing and shipping address for invoicing purposes. If you elect to pay by credit card, Blackcoffee.io may engage a third party to securely process your payment. All payment processing is done through a PCI DSS compliant third party. If customers are paying by a credit card, their card details are vaulted through a third-party payment gateway. Blackcoffee.io will store an encrypted token along with the last four digits of the credit card and the expiration month and year of the card and will not store or retain any other billing information about you.

Legal Basis For Processing Your Information

We will only use your information where we have a legal basis for using it, for example, where we have your consent, or where we need to carry out processing to provide you with a service you have requested. This section describes the legal bases we rely on for processing your information, including when we share it with third parties. When you access Blackcoffee.io and use the Products and Services we offer, we collect, display, store, share, transmit, and process your information in the manner described in this policy. In order to carry out these activities, Blackcoffee.io may rely on the following legal bases in order to process your personal data:

Where you have given us consent to process the information, which you can withdraw at any time.
Where the processing is necessary:
- to carry out the contractual obligations in the Terms of Service or to provide the Products and Services you have requested
- to comply with a legal obligation or to defend legal claims
- to protect the public interest or vital interest of others
Where it is in our legitimate interests, or that of a third party to carry out the processing.

Whenever we rely on legitimate interests for processing, we ensure that we consider and balance our interests against the individual's interests before processing. We do not use your personal data on the basis of legitimate interest for activities where individuals' interests override our interests.

Where we process your information on the basis of legitimate interests, we do so in order to:

Secure your personal data and information
- Blackcoffee.io is committed to the safety and security of your personal data and the information that you share with us and with the public. We treat your personal data and safety from harassment as top organizational priorities. At Blackcoffee.io we consider it necessary to pursue these legitimate interests in order to keep our community, you and your information safe from spam, harassment, intellectual property infringement, identity theft, and the scraping and unlawful collection of your information.
Provide and optimize products and services
- We use your information to provide and improve our Products and Services, for identification, verification, to provide support, for online and offline marketing including through third party tools such as Google Analytics, and for general research and analytics reporting. In doing so, we may learn which of our Products and Services you are using most, what you are interested in, and to better enable you to use and access our Products and Services. As a core part of our business, Blackcoffee.io has a legitimate interest in enabling and customizing your experience of our Product and Services offerings.
Engage in commercial transactions
- As part of providing our core Products and Services, Blackcoffee.io may charge you for the use of some Products and Services, or certain features within these Products and Services. In order to process your payment, and to secure your financial information, we may facilitate the sharing of your information with third parties. We share your information only with third parties who have met strict security standards and consider the secure processing of your financial information to be a strict and legitimate business necessity.
Comply with regulatory and legal obligations
- Blackcoffee.io has a legitimate interest in complying with certain legal obligations and interests which, from time to time, may require the disclosure of your personal information. Blackcoffee.io will not disclose your personal information to legal authorities except where such disclosure is by lawful request, including to meet legitimate national security or law enforcement demands (including a subpoena, court order, or other lawful legal demand by a legal authority with lawful jurisdiction). In some cases, we may also release your personal information to defend our legitimate legal interests. We consider our obligation to protect Blackcoffee.io from imminent physical harm to be both a legitimate business interest as well as to be within the public interest and may disclose your personal information if we believe you or another individual may be in imminent danger of harm to yourself or to another.
Marketing and product communications
- Blackcoffee.io may communicate with you from time to time about commercial and other Product and Services offerings. In doing so, we provide you with an opportunity to opt-out of such messages at any time you choose via your account settings. Blackcoffee.io will not sell your personal information to enhance our marketing opportunities or profitability (except as may relate to a corporate event such as a sale or merger), and as we are committed to preventing spam, our direct marketing efforts are limited in scope and frequency. We engage in such activities as a legitimate business interest in order to promote key Products and Service offerings and provide you with every opportunity to unsubscribe from such communications or to further limit their scope and frequency. In short, while we want to communicate some key commercial communications with you and have determined it to be a legitimate interest for us to be able to do so, you have the final say in whether or not you would like to receive such commercial communications from us. You can review or change your permissions in your account settings.
Core business operations
- Blackcoffee.io may engage with third parties in business transactions including the buying and selling of assets, the auditing of our business practices and financials, and to engage in business development opportunities. These core activities may involve the processing and/or disclosure of some limited personal information which may be necessary and within our legitimate interests to develop the Blackcoffee.io brand and business. If we transfer any personal information in pursuing such a business transaction, we will always ensure that strict confidentiality measures are in place to protect your privacy interests.

Your Choice And Control Of The Information We Collect On You

Privacy is a guiding principle of all Blackcoffee.io Products and Services and we value your privacy. To this end, we provide you with the ability to control how your information is stored, and what information is collected. You may change or correct your account settings and choose not to share certain information by creating a pseudonymous account. You may also remove certain optional information that you no longer wish to be publicly displayed, such as your photo. Should you wish, you may also request the permanent deletion of your account, in which case all personal information collected on you will be removed from our servers and encrypted (except, in some cases your IP address required for security purposes, site maintenance, and spam protection). Please also be aware that in order to respond to data requests and provide data choices to you, we may need to first verify your identity. You may additionally control the receipt of certain marketing and advertising communications from Blackcoffee.io. Some messages that we send are required, and related to our legal obligations, or service related and mandatory. Other messages, like marketing and advertising communications are provided by us to let you know how you can make the most out of Blackcoffee.io, and are voluntary. We provide you with the opportunity to control which voluntary (non-mandatory/required) messages you would like to receive in your account settings.

Where We Process Your Information

Blackcoffee.io will process your information through, or on behalf of its entities located in Southeast Asia.

Blackcoffee.io - Privacy Policy

Updated 20 Apr 2022

Introduction